The Rezidor Hotel Group - Welcome to the world of Innovative Hospitality
The Rezidor Hotel Group is one of the fastest growing hotel companies in the world. Doing things differently from other companies in the hospitality sector is a key factor behind their success. They pride themselves to be non-conformists and actively participate in driving change in the hospitality industry. Interacting with stakeholders is no exception to this, and communicating in non-traditional ways has become something of a tradition for them.
Understanding the operating environment and having the ability to adapt to new situations is always a prerequisite for success. Luckily for Rezidor their context is full of life - wonderful people, interesting challenges, great ideas and exciting developments.
Business planning needs to be consistent in order to live by these rules and done so with a common language throughout the entire organisation. Rezidor has used Lots® as their business planning tool throughout the company for the past 20 years.
“Over the past years we have trained 1,000’s of our corporate staff and hotel management team members in Lots® at our internal Business School @ Rezidor” says Jan Spooren, Director People Development and Director of the Business School.
“In 2011 we have certified yet another 5 internal facilitators in Lots® and have ‘upgraded’ our previous group of 12 to the latest version of the programme”, Spooren continues, “which shows great commitment to continuing with this magnificent tool to meet the planned growth of our business and to make sure that we can capitalize on opportunities that arise through coordinated actions and appointing the right resources.”


