Henry Schein Medical Group

It is always a challenge to be the customer’s first resource.

 

Dave McKinley is the President of Henry Schein Medical Group, with over a billion dollars in revenue. Henry Schein Inc. is the largest distributor of healthcare products and services in the combined North American and European markets. Their customers include dental practices and laboratories, physician practices, and animal health clinics, as well as government and other institutions.

 

How are the current times affecting your organization?
“It is always a challenge to be a leader, and now more than ever change is a good teacher. We are constantly working on transforming our skill sets to be able to handle future opportunities resulting from change.”

 

How are you using Lots®?
“I have been using Lots® since 1985 and it is an excellent tool. We use it both in strategic and budget planning. I like to use Lots® for quick management updates as it provides a good thought process for business reporting keeping the team informed on real world dynamics.“

 

“Today, we must be focused on our customer and stakeholders, the market and government initiatives as healthcare is transformed in the U.S. . The market has been traditionally slow to change, but now with the new administration’s commitment to reform, key investments are being made requiring new understanding and planning. Companies that adapt to the outside realities of change and embrace the new opportunities being created will grow over the next few years.

 

What are the strengths of Lots®
“The Outside-In discipline is the best part of Lots®. For established successful companies it can be hard to maintain an “Outside-In” perspective. As it becomes part of the company culture and values, reinventing the business drives creative managers to produce more rewarding results for our customer and us.”

 

Working with the process leader from Scandinavian Leadership?
John Dunnigan has helped us focus on the customer to collect information, enhance our relevancy and develop new solutions to be their trusted advisor. John keeps challenging us; to bend, adjust and to be rapidly changing. We should not just look into our current skills, because a lot of what we are doing now will be gone or replaced within 5 years, and we must continue to develop our team to reinvent our business.

 

Dave McKinley is the President of Henry Schein Medical